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Contact Us

Order Status Lookup

Our orders typically ship within 2-3 business days and due to increased volume are taking longer with the carriers. If you'd like to look up your order status below, please enter your order number and shipping zip code below and we'll retrieve your status.


Customer Service Contact

You can email us anytime at We almost always respond within 24 hours!

Chat with us 10am-5pm EST Monday through Friday (Holiday Hours may vary). Or, call us at (740) 880-8181. Phone hours are: 10am-4:30pm EST Monday-Friday (Holiday Hours may vary).

Our mailing address is:
LookHUMAN / eRetailing
2282 Westbrooke Dr
Columbus, OH 43228

We look forward to hearing from you!